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deane034's Blog
deane034's Blog
Do we really need bus tickets?

Personally, I just want to just throw them away, but I don’t - for two reasons.

First, it probably affects global warming.

Second, the Western Provincial councilors got bored with debates on which road they should rename next and decided pass this new law which makes it mandatory for all the bus-people to issue tickets to all their passengers, non-compliance would mean hefty fines which I can ill-afford in these days of chintana-inflation.

Quite frankly I have no use for bus tickets. For the simple reason that when they give me the tickets, I’m kind of already on the bus. So what’s the point? It’s just an extra piece of paper I have no use for, except just binning-it. A difficult proposition in it self, because the Colombo Municipality has reached such heights in incompetence that there aren’t a lot of ‘bins’ available.

Now one can argue, there are in fact uses for tickets, after all the conductor-brother can be especially mean and say you haven’t purchased tickets when you already have, and in rare occasions those fellows who check for bus tickets (affectionately known as tikka’s) would get into the bus. Well yes, that could happen. Also theoretically I could get hit by a plane walking on the road, doesn’t mean I should buy myself a mobile radar kit.

The point in this, governments need usability testing. When bringing in new laws the geniuses who draft these laws must consider how people would actually use them and the implications on its users. If it’s too inconvenient, or doesn’t have a good enough benefit, people just won’t use them.

There are plenty of examples, how often have many of us not bothered to use that yellow line (kaha ira) when crossing the roads? Near my college for instance, there are two yellow crossings about 200 meters away on either side, most choose to just not bother and just cross in front of the gate. Now if they bothered enough to put one of those a bit more closer, perhaps people would actually use it.

Make it usable, or it would become irrelevant -something that can be clearly seen in the bus-ticket scenario, where increasingly bus-conductors are not issuing tickets for small rides. Joy.

May 21, 2007 | 1:05 AM Comments  0 comments

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